Privacy Statement
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will not pass your e-mail address to other trusted traders unless you agree. The type of information we will collect about you includes:
• your name
• address
• phone number
• email address
• credit/debit card details
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. The only information that will be sent outside the EEA (European Economic Area) is your payment processing (See Security). We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. The person responsible for privacy (who you ought to contact if you want to opt out of any mailing lists) is mark.harris@competition-law.com

Terms and Conditions
We will make every effort to despatch your publication so that you receive the current month’s edition, normally within 20 working days. We are happy to refund your payment in full if the publication does not meet with your requirements. Simply return it within 21 days of receipt, together with our invoice. Please return items by recorded delivery and use the original or comparable packaging so that they arrive back with us in good condition. No responsibility will be accepted for goods lost in the post that have not been returned by recorded delivery. Return goods to: New Media House, Ashcroft Rd, Cirencester, Glos, UK. GL7 1QX.
Prices are valid from 1st April 2002 but may be subject to change without notice. Exchange rates are reviewed quarterly and the current rates apply as of 4th March 2003.

Cancellation:
You have the right to cancel your subscription within 7 working days without reason.
The 7 days start from the day the first issue of your subscription is delivered.
The buyer must cover the costs of returning the publication.

The Cancellation notice must be sent to the following address:
New Media House, Ashcroft Rd, Cirencester, Glos, UK. GL7 1QX. mark.harris@competition-law.com 44 1285 656999
Calls are charged at national rate within the UK
Opening hours are 9am-5.30pm (Mon-Thurs), 9am-5pm (Fri) GMT/BST

Your Statutory rights are not affected.

Security
The Payment process occurs via Paypal, a US company who have over 2.2 million business users.
PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even enter their secure area, their server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches them, it resides on a server that is heavily guarded both physically and electronically. The servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.